Where is the concert located?
-Friday May 20th: Indoors at the Ardmore Music Hall
-Saturday May 21st: Indoors at the Electric Factory
-Sunday May 22nd: Outdoors behind the Ardmore Music Hall
Will my tickets be honored at the Electric Factory on Saturday?
Yes, all Saturday & weekend combo tickets will be honored at the Electric Factory on Saturday.
Where can I pick up my VIP package?
VIP packages can be picked up either at the Electric Factory on Saturday, or at the Ardmore Music Hall on Sunday, depending on which day(s) you plan to attend.
I'm not able to make it to the Electric Factory on Saturday. Can my tickets be refunded?
Please email firstname.lastname@example.org for refund information.
Can I trade my Saturday ticket for a Sunday ticket?
Yes, email email@example.com. You will first have to purchase a Sunday ticket, and from there we will refund the Saturday ticket.
Will there be seating available inside the Electric Factory?
Yes, there will be plenty of seating available in the balcony that’s open to the general public.
Will the event be family friendly?
Yes; Live from the Lot is All Ages, and families are more than welcome. However, please note that the Friday Kickoff Party & Sunday After-Party inside Ardmore Music Hall are 21+.
Do I need to purchase tickets for my children?
Children ages 12 & under can attend free of charge.
Will there be food & drink?
Yes, a variety of food & drink options will be available at the Electric Factory on Saturday & Ardmore Music Hall on Sunday. Both venues will have a selection alcoholic beverages for 21+ attendees. You must have valid ID.
Can we bring in food & drink?
No outside food and drink will be allowed on Saturday or Sunday.
Is re-entry permitted?
Yes, re-entry will be permitted on both Saturday & Sunday.
What about parking and public transportation?
Please view our Getting Here
page for more information.
Can I upgrade my GA ticket to VIP?
Yes, please email firstname.lastname@example.org
. VIP upgrades must be done before Friday and cannot be done day of show.
Can we bring chairs & blankets?
For Saturday, no chairs or blankets will be permitted as the event will be indoors. For Sunday, chairs will be allowed (one small folding per person, only); blankets will not be. The event is general admission, and we cannot promise a clear view of the stage while seated, as the venue is on one flat surface.
Can I add tickets to the Kickoff Party & After-Parties after I already bought my LFTL ticket?
Yes! Check the confirmation email you received from Ticketfly for a special promo code, or email email@example.com
Have additional questions?
Contact us at firstname.lastname@example.org